Yes, we use only genuine and high-quality spare parts to ensure optimal performance and longevity for your laptop. Our commitment to quality ensures that your device functions like new after repair.​

Absolutely. We offer a warranty of up to 1 year on our repair services, covering both parts and labor. This warranty underscores our confidence in the quality of our repairs and the parts we use.

Not at all. Lappy Mind offers free doorstep service for your convenience. Our technicians will pick up your device, perform the necessary repairs, and deliver it back to you, ensuring a hassle-free experience.

Scheduling a repair is simple. You can contact us via our website, call our customer service number, or visit our service center. We’ll arrange a convenient time for our technicians to pick up your device or for you to drop it off.​

The duration of a repair depends on the complexity of the issue. However, we strive to complete most repairs within 24 to 48 hours. Our team will provide an estimated timeframe once the initial diagnosis is complete.​

No, we offer free diagnostics for all devices. If you choose not to proceed with the repair after the diagnosis, you will not incur any charges.​

Yes, our technicians are highly trained and certified professionals with extensive experience in laptop repairs. They stay updated with the latest technologies and repair techniques to provide the best service possible.​

We prioritize the safety of your device and data. Our repair process includes strict protocols to protect your personal information, and our technicians follow industry best practices to ensure your device is handled securely.​

We value your feedback. After your repair is complete, you can share your experience through our website’s feedback form, our social media channels, or by contacting our customer service team directly. Your input helps us continually improve our services.